GeoTesting Client Satisfaction Survey

Personal Information

Institution/Company Name 
 
 
Your Name 
 
 


Prior to Project Start

1. Technical expertise and helpfulness of GTX representative(s) on the telephone  
 
2. Timeliness of receipt of our proposal/quote  
 
3. Presentation and quality of proposal/quote  


During Testing

4. Technical expertise and helpfulness of GTX representative(s) on the telephone  
 
5. Timeliness of receipt of our proposal/quote  
 
6. Presentation and quality of proposal/quote  
 
7. Technical expertise and helpfulness of GTX representative(s) on the telephone  
 
8. Timeliness of receipt of our proposal/quote  


After Testing

9. Timeliness of receipt of test report  
 
10.Presentation and quality of test results  
 
11.Technical assistance on questions concerning report  
 
12. Timeliness of receipt of invoice  
 
13.Presentatioin and accuracy of invoice  


Overall

14. Overall experience with GTX